True Protection Texas based LLC, operates the web site. True Protection regards the privacy and security of user information as a critical component of the service that we offer to our users. The following information explains our policies and practices regarding your privacy and security.

Information Collection
True Protection LLC. is the sole owner of the information collected on, collects information from our users on our Web site.

Online Forms
We request information from the user on online forms. A user must provide contact information (such as name, email, and address) and pertinent information about your request. This information is used by our sales and marketing department so that we can contact you about your interest in our offers.

Email Addresses
When you use a link on our web site to send an email to us about our services or about your account, we collect your email address in order to respond to you about your inquiry. You may opt-out at any time by contacting our Customer Care department by phone or email.

A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies, which terminate once users close the browser. We do not use persistent cookies, which reside on your local hard drive.

Legal Disclaimer

This Web site contains links to other sites. Please be aware that we, True Protection, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line. When users enter personal information into an online form, that information is encrypted and is protected with the best encryption software in the industry — SSL. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer care representative) are granted access to personally identifiable information. All of True Protection employees are subject to security background checks, and are registered with the Texas Department of Public Safety. Access to all personal information is restricted to business purposes. Finally, the servers that store personally identifiable information are in a secure environment. If users have any questions about the security at our Web site, they can send an email to

Correcting/Updating Personal Information
If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), we provide a way to correct or update users personally identifiable information. For alarm service customers, contact our Customer Care department at the contact information below.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

True Protection
6391 DeZavala Road #111
San Antonio TX, 78249
Phone (210)622-2491