About Us

Texas-based True Protection offers affordable, high-quality security products and services to home and business owners.

We serve the greater Austin, San Antonio, Houston, and Dallas areas. Since our mission is to maintain long-lasting relationships with our customers, all True Protection employees are fully licensed, and required to adhere to a code of ethical conduct that is far more stringent than any other in the industry.
We make integrity in our dealings our top priority.

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Matthew-True

Matthew True
Owner/General Manager

Company founder Matthew True was raised in Austin, TX and attended Texas State University where he studied accounting and was on the dean’s list. He started in the security industry’s summer sales program in 2007. After distinguishing himself as one of the top salesmen, responsible for over 120 new clients in his first summer, Matthew quickly became a full-time employee. He has recruited, managed, and trained sales teams for three different home security companies, and worked in several states. In 2011, Matthew decided to start his own company to provide superior products and services at an affordable price to homeowners with a wide range of needs.

john jarvis

John Jarvis
Director of Technical Operations

John Jarvis oversees the technical operations of True Protection to ensure customer satisfaction above all else.  He leads his division with the intent of providing the best possible security offering to customers, in addition to world-class service.

Born and raised in Austin, Texas, John attended Austin High School before getting his Bachelor of Science from the University of Arizona.  After several years in the industry and well over 1,000 installations, John teamed up with lifelong friend, Matthew True, to found True Protection.

BRETT MACALLISTER

Brett MacAllister
Regional Sales Manager/Corporate Recruiter

Brett MacAllister oversees the training of True Protection’s representatives so they maintain a high standard of quality. An Eagle Scout and graduate of the University of Texas, Brett brings a wealth of experience in sales and leadership to the company. Brett started on the ground floor of the security industry as a door-to-door sales rep and quickly became a team leader and regional representative and recruiter before cofounding True Protection.

By working at all levels of the home security industry, Brett learned the importance of providing first-rate, reliable equipment and offering superior customer service. When asked about his goals for True Protection, he responds, “My goal is to know that every system True Protection installs is one I’d trust to protect my own family.”

CHASE HAWN

Chase Hawn
Lead Technician

Chase Hawn started in the home security industry as a field technician, and quickly proved to be one of the best in the industry with his “can-do” attitude and perfectionist mentality.  Raised in Texas with the discipline of a military family and the southern hospitality all Texans know, he strives to convey these principles onto his team. 

His idea of a successful technician is one who will not only strive to work with the best equipment, but makes that equipment best for each individual.  Chase will obtain his bachelor’s in criminal justice shortly, on his way to a master’s degree through Homeland Security’s TAMU location.

James Barrett

James Barrett
Business Development

James Barrett is a fifth-generation Texan from the cotton fields of the Odem Ranch outside of Corpus Christi. An Eagle Scout, he attended the University of Texas where he was a member of Delta Tau Delta and graduated with a degree in Economics.

James has moved into marketing with the goal of bringing True Protection to the forefront of the residential home security industry.