- Customer service
Does a real person pick up when you call, or is it an automated message? Verify that the company you choose has a great track record with their customers by checking out alarm companies in San Antonio online presence and 5 star reviews from sites like Google and Yelp.
- Wireless Cellular Equipment
Phone lines are becoming outdated and giving up a few days to wire your house is not always an option. Your security company should provide completely wireless options. No wires needed. All wireless equipment with full color touchscreen keypads. Cellular connection so no phone line or Internet connection is needed.
- Home Automation
You can make life easier and reduce energy costs with new smart home automation products. Whether you take advantage of advanced home automation features or not, you should definitely make sure you choose a company that offers the latest technology. Lights, locks, thermostats, garage door opener
- Video Monitoring
Having an alarm system is crucial to deterring intruders and having cameras will increase your chance of catching anyone that does break in. Don’t settle for cheap, wireless cameras. Make sure your company offers professional CCTV installations with 1080p HD cameras. With motion activated recording and remote playback, you’ll be sure to have all the evidence you need.
- Professional installation
DIY alarm system installations seem like a good idea until something goes wrong, which happens more often than not. Why would you want to take any chances with your security? One of the most important aspects of a good home security company is a professional installation. Your company should be able to upgrade older systems and not just insist that you invest in a brand new one. The technicians should be fully licensed and arrive in clearly marked company vehicles. A clearly defined equipment warranty and service plan should also be provided.